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  • Shun

No conversation.


I found an interesting article on Yahoo News the other day. Cut, color and perm menus you see at the hair salon. It seems that there is a hair salon in Japan that adds "no conversation" to it. As mentioned in the article, hair stylists are educated to talk or communicate with customers as much as possible when they are assistants. I think it depends on the hair dressing shop, but I think that you will basically receive that kind of education. When I saw this article, I remembered seeing things like "Cosmetologists talk to me so much, I don't want to talk too much ..." on the internet. I've also been asked by my friends, "Why are you talking to me so much?" When I went on a trip abroad or started living in Malaysia, I felt that the quality of customer service and services in Japan was extremely high. For example, in Japan, hair salons, restaurants, and various other facilities where prices are cheap are basically clean and the staff are very responsive. In Malaysia, you can get such a service if you go to a luxury store, but there is not much customer service at a general store. I felt that the concept of service was different, or that the relationship between the customer and the staff was close. In Japanese, "customers are gods", but it is a very special culture when viewed from overseas. It's been nine months since I came to Malaysia, and I think Japan is a good country, but on the other hand, I think there are many rules. I think Malaysia is laid-back and easy, but I think it's slow to respond. Every country has good and bad points, so it will be a lot of study. I thought it was a very valuable experience to be able to see the country where I was born and raised from the outside.
















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